We want you to have a smooth and happy shopping experience at [Your Store Name]. Please review our cancellation and refund policy below. Order Cancellations You can cancel your order within 24 hours of placing it or before it is shipped, whichever comes first. To cancel, please email us at with your order number and reason for cancellation. Once shipped, orders cannot be cancelled. Returns & Refunds We accept returns only if the product is damaged, defective, or incorrect. To be eligible for a return: You must contact us within 3 days of delivery. The product must be unused, in its original packaging, with all tags and accessories. Send clear images or a video of the issue to email for approval. Once your return is received and inspected, we will notify you of the refund status. Refunds Approved refunds will be processed within 5-7 business days to your original payment method. Shipping charges are non-refundable unless the return is due to our error. Non-Returnable Items Items like opened toys, used products, or items damaged due to misuse are not eligible for return/refund. Personalized or custom-made products are not eligible for cancellation or return. Phone: 9669911234 Mail: Banwarilalprahladrai@gmail.com Address: Churi Godown, New Market, Raigarh(C.G) - 496001.